Why You Can Trust Flexischools: A Proven Partner for Schools and Families

You know it's important to make the right choice when it comes to a platform to manage your school's canteen orders, uniform shop and fundraising payment, especially when it involves handling funds, personal information, and keeping operations running smoothly. That’s why trust is at the heart of everything we do at Flexischools.

From secure payment infrastructure to responsive support and real community engagement, here’s why schools, P&Cs and parents across Australia rely on Flexischools year after year.

1. Local Support That Understands Schools

We know that school life is unique, with tight schedules, volunteer challenges, last-minute changes and the occasional chaos! That’s why we’re proud to have a dedicated, local team supporting our schools, caterers, and parent communities.

Whether you're a P&C volunteer setting up a new fundraising campaign or a canteen manager navigating order cut-off times, our support team is here with quick answers and practical help. We work with thousands of schools and understand the challenges you face.

2. Real-Time Community Support from Real People: Join ‘Friends of Flexischools’

While our team is available through our help desk Monday to Friday, we know support is sometimes needed out of hours. That’s why we created the Friends of Flexischools Facebook group, a community space where users, schools and our team come together.

Here, you can:

• Ask quick questions and get real answers from the Flexischools community

• Learn tips from other canteen operators, P&Cs and schools

• Get early insight into product updates and new features from Flexischools

It’s just one more way we’re connecting the entire Flexischools community.

3. Financially Secure and Compliant

Flexischools is part of the InLoop Group, a trusted Australian financial technology company that has processed billions of dollars in payments over the past decade. When it comes to handling your parents’ money, we take our obligations of efficiency, honesty and fairness seriously. Flexischools maintains the highest standards in financial and data security. 

Here’s why you can trust us:

• Regulated by ASIC
  Flexischools holds an Australian Financial Services Licence (AFSL), meaning we comply with strict financial regulations around handling funds in the Parent Wallet.

• ISO 27001 Certified
  Flexischools’ information security management system has been independently audited and certified to the ISO 27001 international standard, which is aligned with ensuring we meet global best practices for data security protection.

• Nationally Assessed for School Use
  We have successfully completed the Safer Technologies 4 Schools (ST4S) assessment process and meet the required standards against the 2023.1 framework, supported by all state, territory, Catholic, and independent school systems.

• Security-First Software Design
  Our platform is built in Australia with security at the core, using:

• AES-256 encryption for data at rest and in transit

• Multi-layered protection, including staff screening, ongoing training, firewalls, and independent penetration testing

• Least-privilege access, so our so staff can only access the data they need for their role

• Australian-based AWS cloud infrastructure for trusted, scalable hosting of our platform.

With Flexischools, you’re choosing a secure, compliant platform that puts your school community’s safety and trust first.

4. Trusted by Thousands of Schools Nationwide

Flexischools is connected to over 2,000 schools across Australia and used by 1 in 6 Aussie families. Whether it’s daily canteen orders, uniform purchases or whole-school  fundraising events, schools rely on our platform to run smoothly and efficiently.

Many of our partner schools have used Flexischools for years, often recommending it to neighbouring schools or parent communities. It’s a testament to the platform’s reliability, flexibility, and real-world value.

5. Built with Transparency and Usability in Mind

One of the reasons schools and parents continue to trust Flexischools is our user-first design. Our platform is:

• Easy to navigate

• Clear in pricing and transaction records

• Regularly updated based on feedback

We don’t believe in hidden costs. All charges and fees are displayed upfront, and every user can access a full order and payment history at any time. We’re always listening to feedback and improving the experience for all our Flexischools users.

Get Started with Flexischools Today

Flexischools is more than just an ordering system. It’s a trusted partner for schools, P&Cs, caterers, and families. With robust financial protection, real-time human support, and a thriving community of users, we’ve built a platform that you can feel confident using every day.

Want to see how Flexischools can help your school community? Get in touch with our team today.